There are several possibilities why you may not be able to check your email. First, be certain you properly configured your email client. Instructions can be found HERE.
If you are certain you have your email client properly configured, then navigate to http://checkip.dyndns.com/ and note the IPv4 Address. Please provide it when you contact us. Under certain circumstances, our Intrusion Detection System (IDS) may be blocking you. This might typically happen if you have too many failed login attempts or SPAM/Malware is detected coming from your address.
It is also possible we are preforming maintenance on your server. Our Network Status can be check at http://status.biznetix.net. Planned Maintenance is usually performed between Midnight to 6am Eastern Time. Alternatively, you can reach out to our Service Desk directly and open a ticket.
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